My Account
4Registering
4Benefits of Registering
4Signing In
4Username & Password
4Account/User Name
4Forgotten Password
4Accessing/Changing Account Information
4Email Sign Up

Size and Product Information
4Size Information
4Measure yourself for apparel
4Measure your clothes
4Sizing Tips
4Product Sizing
4Footwear Sizing
4Colour Accuracy
4Prices

As you Shop/ Browse
4Shopping Bag
4iWish

Purchasing
4Placing an Order
4Orders & Acceptance of your Order
4Payment
4Eligibility to Purchase
4Change in order status
4Order Cancellation
4Terms & Conditions

Shipping Information

4Shipments & Delivery
4Shipping Carriers
4Shipping Costs
4Wrong Delivery Address
4Delivery Time
4Delivery Date Confirmation
4Order Tracking

Custom, Import Duties & Taxes Information

Security & Technical Matters

4Credit Card Security
4How To Check Your Browser Security
4Monitor Settings
4Connection Speed

Terms & Conditions

4Terms of Service
4Site Contents
4Your Data
4Your Activity
4User Comments and Feedback
4Play Clan’s Communications to you
4Links to Third-party Websites and Services
4Limitation of Liability
4Indemnification
4Privacy Policy
4No Unauthorised Copying or Distribution
4Our Relationship
4Entire Agreement
4No Waiver
4Governing Law

Privacy Policy
4Personal Information collection
4Other Information collection
4What About Cookies?
4Information Usage & Sharing
4Accessing and modifying information
4Safeguarding Information
4Your Consent
4Changes To The Privacy Policy

Privacy Policy

FUCHSIA VINE DESIGNS PVT LTD through its site www.theplayclan.com (Play Clan) and its subsidiary companies respect the privacy rights of its online visitors and recognize the importance of protecting the information collected about them. We have adopted a corporate wide Privacy Policy that guides how we collect, store and use the information that you provide us with.

If you are under 18, we require that you inform a parent or guardian about Play Clan 's Privacy Policy as well as requiring their consent to the Privacy Policy before ordering online.
The following information is provided by Play Clan to enable our online visitors to be fully informed of our Privacy policies. By visiting www.theplayclan.com, you are accepting and consenting to the practices described in this Privacy Policy and the Terms & Conditions.

Please note that this policy applies to Play Clan and/or its subsidiaries, but not to websites maintained by other companies or organizations to which we link. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting any personal information. Furthermore, from time to time Play Clan may employ third party business partners to collect personal information on Play Clan 's behalf. In such cases, these third parties will be subject to confidentiality agreements and instructed by Play Clan to fully comply with the Play Clan Privacy Policy as set forth herein.

Exactly What Personal Information May Be Collected About You And By What Means?
Play Clan collects personal information in several ways directly from its online visitors when they order or when they register for a service offered by Play Clan. If an order is placed with us, we need to hold personal information including your name, Email address, phone numbers, home address and birth date so that we can process and fulfill your orders. Credit card details are entered directly into our payment partner's systems and are neither transmitted nor held on Play Clan systems. Additionally we may also obtain information as a result of authentication or identity checks for which we ask for your telephone number. This number is given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

Other Information We Collect Through Our Services
As a user of our services, we may collect non-personal data about use of the website, such as pages visited, times and volume of use of the services as well as Traffic Data. Traffic data includes logs, details of networks, time of log-on or access, length of sessions and similar systems data.

What About Cookies?
A cookie is a small data file that Web sites often store on your computer's hard drive when you visit their sites. A cookie may contain information (such as a unique user ID) that is used to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie.
We use cookies in order to improve your shopping experience. When you visit Play Clan, your cookie helps us keep track of your order as you shop on our site. If you are a registered customer, your cookie allows us to recognize you when you return to our site and provides you with access to your account information. If you register with or order from us, we also use cookies to monitor and maintain information about your use of our site. If you have not registered with or ordered from us, we may monitor and maintain information about your use of our Web site in a manner that does not identify you. In either case, this information helps us serve you better by improving our site design, products, services, contests and promotions .

How This Information May Be Used, Including Anyone It Might Be Shared With
Play Clan may use your personal information for the processing of orders, payments and to provide you with a personalised shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Your personal information may also be checked with credit agencies to prevent fraud. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

When you register with Play Clan, you will be asked if you want to subscribe to our email service. If you choose to opt-in for this service, the information you provide will allow us to alert you to new products, features and enhancements; special offers; upgrade opportunities; contests and events of interest. Similarly, if you choose to opt-in for this service, from time-to-time we will use the information you provide to promote the products and services of our business partners. We do collate statistical information about site traffic, sales and other commercial information which we may pass on to trusted third parties but these statistics do not include any information which can identify you personally. We see this as a value-added service helping you to find useful products or services. We strive to limit use of your information to those offers that we think you would appreciate receiving. Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs. If we change our policy on disclosure to others, we will inform you and give you the choice of opting out .

How You Can Access And, If Necessary, Change The Personal Information playclan Maintains
If for any reason you are concerned that the personal information maintained by playclan is not correct, please visit the web site and, after logging into the site using the "My Account" menu on the home page; your personal information will be made available for review and change in the "Update Account" section. Only you, and/or upon request from you, the Customer Care department can access your personal data from the web site using your password and User ID. If you prefer to contact us by E-mail at enquiry@theplayclan.com we will amend your personal details.

Safeguarding Your Personally Identifiable Information
We will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above, and we will use our best endeavors to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorized use. In addition, we will take reasonable steps to ensure that third party business partners' to whom we transfer any data will provide sufficient protection of that personal information.

Your Consent
By visiting and registering with Play Clan, you are accepting and consenting to the practices described in this Privacy Policy and the Terms & Conditions.

Changes To The Privacy Policy
Play Clan reserves the right to make changes to this policy, notably in line with any revised legislation. Please check back from time to time to ensure you are aware of any changes in our privacy policy practices. Your continued use of our site will signify your acceptance of these changes.